funkis refers to the functionalism movement in scandinavia that emerged in the earlier 1900's. It focuses on the idea that everything should be designed for its purpose. You can read more about it here.
Growing up in a non wasteful society like Sweden, where recycling and re-growth forest was established over 50 years ago, you have an inherent sense of looking after the environment. You are taught to think globally, that it is not just about you and there is a need to form a long term approach. At funkis, we are proud to only manufacture in Australia and Sweden. The advanced industrial policies result in safer products, better labor conditions, proper wages, as well as higher environmental standards. We ensure that anything we create or source is in line with our passion about being as sustainable as possible.
In addition to ensuring Funkis produced items are sustainable, we stock brands that align with our sustainability ethos. Kowtow, Iris Hantverk, La Bruket and Ferm Living (just to name a few) are brands that put an emphasis on their responsibility in reducing the environmental impact of their production.
returns + exchanges
Funkis is happy to offer our customers an exchange, credit note or refund on any full priced items purchased through our online store if the item(s) are:
- In original purchase condition. - In original packaging including tags, boxes and labels. - The item(s) have not been worn/washed. - If your return shows visible signs of wear or if the product is not in original condition we will not process the return. - We can not refund or exchange sale items Online orders will incur an $8 handling fee if returned for a refund
Credit notes can be used in store OR online and are valid for 2 years.
To return, please contact the online store within 7 days of receiving your order and include the item you'd like to return and whether you would like an exchange, credit or refund. Please post your items back to our Paddington Store:
Funkis Online Store 202 Oxford Street Paddington NSW 2021 AUSTRALIA
funkis reserves the right to deny refunds if the article is not in purchased condition and with original tags.
Please note there is no refund / credit or exchange on sale items unless the product is deemed faulty.
faulty or incorrect item? if you have received an item that is not what you ordered or you believe is faulty please email firstname.lastname@example.org with images as soon as possible. We can then arrange a replacement or refund.
Not a problem!
To lodge a return or exchange, follow this link to our returns centre and follow the prompts.
we try to process exchanges within 2-3 business days of receiving the item. If you are requiring your exchange sooner, please send us an email and we will try and prioritise yours.
lease note there is no return or exchange on sale items unless the product is deemed faulty.
funkis is a very small business and we proudly produce all of our funkis own products in either Sweden or Australia, which is very costly. At the same time we also try to keep our prices as low as possible, so our margins are very tight. This means that we do not have the set up to handle exchanges during sales. If we were to process refunds during sales we would need to factor these extra costs into the price.
We would love to see you in store! It would be great if you had your order number with you and we can definitely help you with an exchange. Please email or call us ahead of your visit and we can ensure we have the stock you would like to exchange to.
funkis has spent over 20 years trying to perfect our size guides to ensure our clogs are sized accurately for the majority of people. please refer to our size guide. Note: Our low clogs have a broad base so if you have a narrow foot we do recommend you to size down. Our high clogs do have a narrow base so if you have a broad foot we recommend to size up.
If you are not sure please do not hesitate to email us at email@example.com for any sizing questions.
We would love to help you for any sizing questions with clogs or clothing! We try to put as much information in the size chart and product descriptions as possible, but everybody is different! Please email us at firstname.lastname@example.org if you need any advice.
ordering + stock availability
funkis changed our online system in April 2020 and customer history was not transferred. You will be required to reset your password to gain access.
if you need to change or cancel your order, please contact us immediately. We process orders within 24 hours, and once our warehouse has processed your order, we will be unable to make any changes.
yes, you can order over the phone and we can either post to you or hold for you to collect. Give the store a call on 02 9368 7045
we process orders at 9am every business day. If your order is placed after then, it will be processed the following business day.
For all orders over $150 it is free! Any orders $149 and under is $10 standard shipping or express will be calculated based on your address. International shipping is calculated at the checkout once your address details have been entered. The cost will be calculated depending on weight and shipping destination.
All purchases made within Australia are posted with Australia Post or Couriers Please (depending on your location). All international orders are sent via Australia Post pack and track post and require a signature upon delivery.
Our shipping is processed through Shippit and can be tracked here.
Yes, for international shipments, customs duties and foreign taxes may be payable before your order is cleared by customs. funkis will not be held responsible for any charges incurred nor can we provide an estimate of these costs. Please contact your local customs office for more information regarding taxes and duties payable in your region.
Yes, during sales and seasonal peak periods there may be a slight delay in order processing and shipment. We are a small team and process orders in store, so we really appreciate your patience during busier times.
sorry to hear! please email us with photos of the broken item. We will then offer options of replacements, refunds or payment for repair.
gift cards + credit codes
you will automatically receive an email with a gift card that you can forward on if it is a gift. that gift card can be used in store or online by the recipient. The gift card is valid for 3 years from issue.
you will be provided a code to input at checkout for the value of your return. It will last 2 years from date of issue.
i have another question
we would love to help you with any further questions
send us a query here email us: email@example.com call us: 02 9368 7045