What is your returns policy?
Funkis offers exchanges, refunds or credit notes on all full priced items within 7 days of delivery. The item must be unworn, unwashed and unused with original tags attached with proof of purchase provided (proof of purchase can be your order number, or your invoice received with your order).

We do charge an $8 handling fee when processing a refund if the order was placed on our online store, and any shipping fees if applicable are non-refundable.

Credit notes last for 3 years and can be used online or in our Sydney store. 

Funkis reserves the right to reject a return if they do not meet the above conditions. In this instance, we will contact you and organise to send back the return.

How do I lodge my return?
To lodge a return, follow this link to our returns centre and follow the prompts.
What is the returns address?
Address all returns to our Sydney store:
202 Oxford St
Paddington NSW 2021

Please note all returns must be initiated in our returns centre before they are sent to us. Sending orders back without approval will cause extensive delays.
Do I have to pay for return shipping?
Return shipping for change of mind or incorrect fit is customer paid and non refundable. We recommend keeping your tracking details as Funkis is not liable for returns lost in transit. If you have received a faulty or incorrect item - we will bear the return shipping cost.
Have you received my return?
Please allow 2-3 business days for your return to be processed once it has reached our returns address. 
If I make a purchase using the WITHLOVE discount code, is this considered a sale item and ineligible for a return?
The WITHLOVE code is not considered sale, and you are still eligible for a return!
My item is faulty/incorrect, what do I do?
Firstly we are so sorry about this! If you feel that your item is faulty or incorrect, please email our team at onlineshop@funkis.com within 7 days of delivery. We will investigate this and assist you further.
Can I return my online order in your physical store?
Yes you can, we would love to see you in store! Deeming that your item is in its original condition and it is within the return time frame of 7 days. The $8 handling fee will be applied if a refund is processed, as the order was originally shipped to you. 
What is your in-store returns policy?
If for any reason you are unhappy with your purchase, within 7 days full priced items can be exchanged, refunded or returned for credit.