funkis
returns + exchanges
sizing
ordering + stock availability
shipping
gift cards + credit codes
i have another question

funkis

Growing up in a non wasteful society like Sweden, where recycling and re-growth forest was established over 50 years ago, you have an inherent sense of looking after the environment. You are taught to think globally, that it is not just about you and there is a need to form a long term approach. At funkis, we are proud to only manufacture in Australia and Sweden. The advanced industrial policies result in safer products, better labor conditions, proper wages, as well as higher environmental standards. We ensure that anything we create or source is in line with our passion about being as sustainable as possible.

In addition to ensuring Funkis produced items are sustainable, we stock brands that align with our sustainability ethos. Kowtow, Iris Hantverk, La Bruket and Ferm Living (just to name a few) are brands that put an emphasis on their responsibility in reducing the environmental impact of their production.

returns + exchanges

Funkis is happy to offer our customers an exchange, credit note or refund on any full priced items purchased through our online store if the item(s) are:

- In original purchase condition.
- In original packaging including tags, boxes and labels.
- The item(s) have not been worn/washed.
- If your return shows visible signs of wear or if the product is not in original condition we will not process the return.
- We can not refund or exchange sale items
Online orders will incur an $8 handling fee if returned for a refund

Credit notes can be used online and are valid for 3 years.

To return, please contact the online store within 7 days of receiving your order and include the item you'd like to return and whether you would like an exchange, credit or refund. Please post your items back to our Paddington Head Office:

Funkis Online Store
202 Oxford Street
Paddington NSW 2021
AUSTRALIA

funkis reserves the right to deny refunds if the article is not in purchased condition and with original tags.

Please note there is no refund / credit or exchange on sale items unless the product is deemed faulty.

faulty or incorrect item?
if you have received an item that is not what you ordered or you believe is faulty please email onlineshop@funkis.com with images as soon as possible. We can then arrange a replacement or refund.

please note there is no return or exchange on sale items unless the product is deemed faulty.

funkis is a very small business and we proudly produce all of our funkis own products in either Sweden or Australia, which is very costly. At the same time we also try to keep our prices as low as possible, so our margins are very tight. This means that we do not have the set up to handle exchanges during sales.
If we were to process refunds during sales we would need to factor these extra costs into the price.

sizing

funkis has spent over 20 years trying to perfect our size guides to ensure our clogs are sized accurately for the majority of people. please refer to our size guide.
Note:
Our low clogs have a broad base so if you have a narrow foot we do recommend you to size down.
Our high clogs do have a narrow base so if you have a broad foot we recommend to size up.

If you are not sure please do not hesitate to email us at onlineshop@funkis.com for any sizing questions.

ordering + stock availability

shipping

Yes, for international shipments, customs duties and foreign taxes may be payable before your order is cleared by customs. funkis will not be held responsible for any charges incurred nor can we provide an estimate of these costs. Please contact your local customs office for more information regarding taxes and duties payable in your region.